Adhoc IT support from Unique Infotech is the cost-effective way of ensuring your essential business computer and technology systems remain functional, reliable and secure. You will have access to technical support staff and resources when you need it the most with no contracts. It's the convenient, affordable and flexible solution that means no staffing costs, no ongoing training and no HR management headaches.
With the ever-changing nature of technology, it can be a real challenge for businesses to stay ahead of the curve with their IT systems. Unique Infotech eleviates the stress associated with IT support management and provides access to an entire IT support team on-hand for when things heat up. Our adhoc support pricing means you pay for the support you use, with the option of reduced pricing for pre-paid support available in 5, 10 and 20 hours.
As a Unique Infotech adhoc IT support managed customer, you will be provided with priority service and preferential support rates to ensure your issues are resolved promptly and without breaking the budget. We provide immediate adhoc support between the hours of 8:30am and 5:30pm Monday to Friday (excluding Victorian public holidays) and extended hours during peak times.
If your organisation has more complex support requirements, relies heavily on computers and the internet and will be heavily impacted by disruptions caused by technology downtime, we recommend a Managed IT support agreement. Larger organisations that require supplemental technical support for their existing IT support arrangement will be happy to know that Unique Infotech provides adhoc support for IT Departments as well.