Scheduled and Managed IT for Business

With Unique Infotech managing your IT as your outsourced IT provider, your resources are freed up and technology costs are more predictable. There are many compelling reasons why Managed IT is essential for businesses that rely heavily on their IT systems.

By outsourcing the management of your entire IT environment to Unique Infotech, your staff can maximise productivity and reduce downtime. You can concentrate on managing your business, we can concentrate on managing your ongoing IT requirements.

For a fixed monthly fee, Unique Infotech provides professional IT support with managed services that can include:

  • Live monitoring and alerts if equipment fails or is danger of failing
  • Remote & onsite desktop support
  • Performance reports where required
  • Software updates and security patches
  • Antivirus & threat checks
  • Data backup
  • Offsite data storage for disaster recovery


Key Benefits of Managed Services:

  • Reduce your costs, including traditional service fees, IT operations and transport fees
  • Increased levels of IT support without additional staff
  • Make planning for your IT budget more stable and predictable
  • Gain access to extensive IT expertise to provide quick and accurate resolutions to problems
  • Address emerging issues with your devices and network before they happen
  • Makes it easier to adapt to changing business conditions
  • Prioritised support ahead of adhoc support customers


Our comprehensive system monitoring tools identify potential issues with our customers' servers, before they negatively impact the business.

Once you've decided which IT devices you wish to be managed, we can put in place optional 24/7 monitoring to flag potential problems for a quick, proactive response. This monitoring is made possible via internet access to your devices and professional software installed on workstations and servers.

Under a Managed IT agreement you have access to problem reporting systems, device dashboards and an over the phone Help Desk should any problems arise. In the event a problem does arise, technicians will remotely access your system to offer a resolution. If the issues are unable to be resolved remotely, a technician will visit your premises to provide further assistance (dependent on your level of service).

A Managed IT agreement can be customised to your organisation's exact requirements and is very worthwhile for peace of mind. Contact us today for an obligation-free consultation.